Effective date: July 12, 2026
This Privacy Policy explains how Speedy Water Heaters (“we,” “us,” or “our”) collects, uses, and protects information when you visit our website or contact us for service. By using our website or submitting a request, you agree to the practices described here.
Information we collect
Information you give us. When you submit our service-request form, we collect the information you provide: your name, your city or ZIP code, your phone number or email address, a description of your issue, and any photos you choose to upload (for example, photos of your water heater, plumbing connections, or the unit’s data sticker). If you call or text us, we may keep a record of that contact and what was discussed.
Information collected automatically. Like most websites, we automatically collect limited technical information when you visit, including your IP address, browser and device type, the pages you view, and how you arrived at our site. We collect this through Google Analytics and similar cookie-based tools to understand how our site is used and to improve it.
How we use your information
We use the information you provide only to respond to your request, prepare a quote, schedule and perform water heater service, and follow up about that service. We do not use your information for marketing, and we do not sell it. We use automatically collected analytics data to measure website performance and improve the experience.
Cookies and analytics
Our website uses cookies and Google Analytics 4 to measure traffic and how visitors interact with the site. These tools may set cookies in your browser. You can control or disable cookies through your browser settings, and you can opt out of Google Analytics using Google’s browser add-on. Disabling cookies will not prevent you from using the site or contacting us.
How we share information
We do not sell or rent your personal information. We share it only as needed to run our business and serve you — for example, with service providers that host our website, deliver our form submissions by email, or provide analytics — and only so they can perform those services for us. We may also disclose information if required by law or to protect our rights, safety, or property.
How long we keep it
We keep the information you submit for as long as needed to respond to your request and provide service, and as required for our normal business and legal recordkeeping. You may ask us to delete your information at any time (see “Your choices” below).
Your choices
You may ask us to access, correct, or delete the personal information you’ve given us by contacting us using the details below. You can also opt out of website analytics through your browser settings or Google’s opt-out tools.
Third-party links
Our website may link to third-party sites (such as Google, Facebook, or Yelp). We are not responsible for the privacy practices of those sites; please review their policies separately.
Children’s privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.
Security
We take reasonable steps to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective date” above. Continued use of our website after changes means you accept the updated policy.
Contact us
If you have any questions about this Privacy Policy or your information, contact us at:
Speedy Water Heaters
Phone: 503-371-7972
Or through the contact form on our website.
This policy is governed by the laws of the State of Oregon.